In order to activate the target audience, contests and sweepstakes are arranged. You can follow a simple path: Give numbers to everyone who ordered the product and write detailed feedback, then use a random number generator to determine the winner. Or come up with more difficult tasks and run a themed competition. For example, choose the most creative product photos, the best reviews for humor, etc. Tip: Ask for reviews on time. Everything Has Its Time reviews as well. If you buy a laptop and go to the customer the next day, he will hardly have time to fully evaluate the performance of the product, and he will not be able to write a detailed review.
From the first days of study
However, you should not delay too much on the request, or the buyer Georgia Phone Number List will forget about you. It is best to seek advice within a month of the transaction. At the same time, for goods and services that are required on a daily basis, such as a haircut or lunch at a coffee shop, you need to collect feedback on the fly within days. The more complex and expensive the product, the longer the time between purchase and review. Prompt to provide feedback. You’ve received the feedback you wanted and it looks like the goal has been achieved, but it’s not over yet.
A general chat begins
At this stage, it is important for merchants to pay attention to consumers’ USA CEO opinions and respond to their messages. Of course, your opinion is important to us Such a formulaic phrase answer is not worth it. Such clichés carry no semantic burden, and can even be annoying if users expect specific answers from brands. We encourage you to have lively conversations with your customers whenever possible. Tip: Don’t be afraid of the negative side. There are and will always be negatives, but you have the ability to turn them into the company’s benefit. Rather than deleting or ignoring angry messages, rush to save a disgruntled customer: identify what’s wrong and offer a solution.